Vaidya Gems & Diamonds Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the unfortunate event, if you are displeased with the product or services provided, we will refund back the money, provided the reasons are genuine and proved beyond doubt after our internal investigation. Please read the fine prints of each deal before buying it. It provides all the details about the services or the product you purchase.

Our Policy for any cancellation or refund will be as follows:

Cancellation Policy

Orders once placed cannot be cancelled as we would immediately start incurring costs of manufacturing the products or placing additional replenishment product orders based on the orders received at our website and/or showroom.

Refund Policy

We will try our best to create the suitable products and services for our clients.

In case any client is not completely satisfied with our products we can provide a refund, provided the reasons are genuine and proved beyond doubt after our internal investigation.

We will first offer a credit note to the client in lieu of the price of the product or service purchased which can be used for future purchases from us.

In cases where a refund is approved, if paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway, payments refund will be made to the same account.